Summary
The CEO Division oversees and coordinates Community Engagement Office activities to include community-based customer engagement and education. The CEO Director collaborates with Regional Office Directors and other OPE divisions to optimize engagement for the USPTO. The CEO Director reports the Community Engagement Office Division.
Duties
The physical worksite for this position is located in Raleigh, North Carolina. Presence at the USPTO office on campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year. The individual selected for this position will... You thrive at planning and executing engagement programs and activities that incentivize and protect more innovation for stakeholders such as individual inventors, corporations, start-ups, entrepreneurs and venture capital, among others, in their office area, including traditionally under-resourced communities. You are committed to assisting the agency in communicating and carrying out its strategic plan and goals and furthering the engagement objectives outlined by the Under Secretary of Commerce for Intellectual Property. You enjoy developing partnerships with local organizations in the innovation ecosystem, institutions of higher education and/or research, and businesses to create tailored community-based programs that provide education regarding the patent systems and promoted the benefits of innovation and entrepreneurship. You have a strong desire to educating prospective innovators including individual inventors, small businesses, veterans, low-income populations, students, rural populations, and any geographic group of innovators that are underrepresented in patent and trademark filings, about all public and private resources available to potential patent and trademark applicants. You enjoy collaborating with regional office directors and other divisions to optimize engagement for the agency.
Education
Education may not be substituted for specialized experience at this grade level.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. The best qualified candidates will be identified for referral to the hiring manager and may be invited for an interview. If referred all relevant documents submitted with your application package will be forwarded to the selecting official, due weight shall be given to performance appraisals and awards in accordance with 5 CFR § 335.103(b)(3), during the interview/selection process conducted by the hiring manager. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13031604 The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including sexual orientation), national origin, political affiliation, marital status, disability, genetic information, age, pregnancy, childbirth, or related medical conditions, retaliation for engaging in protected activity, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity via email ([email protected]) or phone (571-272-8292).